- Payment is to be made in asap via Paynow/Paylah/Bank Transfer only to confirm your order.
- Self-collection: Please ensure that you store the food in the freezer as soon as you can without any delays. The Hum Shop shall not be liable for any deterioration in quality caused by buyer's transportation and storage conditions. *It is recommended for you to bring a cooler bag with ice packs.
- Delivery: If not consuming yet, please ensure that you store the food in the freezer as soon as you can without any delay upon receiving. The Hum Shop shall not be liable for any deterioration in quality caused by buyer's storage conditions.
- Oysters: Please consume immediately upon defrosting. The Hum Shop shall not be liable for any consequence/damages resulted from the lapse in temperature control and personal transport/storage condition.
- Cockles/Gong Gong: To avoid sensitivity, please ensure that they are fully cooked. The Hum Shop shall not be liable for any consequence/damages resulted from the lapse in temperature control, personal transport/storage condition and degree of doneness (cockles).
- The Hum Shop shall not be liable for the volatility of seafood harvest and each individual's sensitivity to semi-raw consumption.
